Dr Phil Bonard
Head of Experience Design for Homes Platform
Lloyds Banking Group
Philip is the Head of Experience Design for the Homes / Mortgages Platform at LBG. In a nutshell his teams are responsible for considering human needs before jumping to solutions and then helps getting the right designers on-board, like UX, Service, Visual, and Conversation Designers etc. Before that he headed up Experience Design for the Economic Crime Prevention Platform, which included all matters of FinCrime, Fraud, Identity and Authentication.